Virgin Atlantic Miles Plus Money

Pay your way

We don't want a little thing like money to get in the way of your well earned holiday, so we've given you all the flexibility your bank manager's heart desires.

You'll need to secure your holiday with our standard deposit of £175 per person (including children) which can be paid for by credit or debit card.

Provided your holiday is more than a few months away, you can spread the remaining cost by setting up a Direct Debit or paying off chunks using your card by logging into Manage my booking.

Virgin Atlantic Seat Sale

Points plus Money

Spend less, earn more

Use your points to spend less money on your next Virgin Holiday. By using multiples of 3,000 points, you can reduce the cost of your holiday and still earn points and tier points on the discounted journey you've taken.

The more points you use, the bigger your discount meaning that dream destination could be closer than you think.

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Direct Debit

Spread the cost

It's easy to spread your holiday cost over a period of months by setting up a Direct Debit.

It also comes with a guarantee which means you're automatically protected and can cancel your payments any time.

Set up your Direct Debit while booking online, by phone or in store, then sit back and relax knowing your holiday is paid for.

Ways to pay

Credit or debit card

One card, two cards - We're easy

Whether you're simply paying your deposit, paying in chunks or paying in full, you can now split the cost across multiple cards.

We accept all major credit and debit cards and won't charge you fees.

Perfect, more spending money for your holiday.

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Secure online booking

You are safe with us!

Your security and confidentiality is our highest priority so we encrypt your details as they are being sent back and forth across the Internet with SSL (Secure Socket Layer), an industry leading security protocol. If you want more information please read our privacy statement.

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You'll be away before you know it

Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9646.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

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Latest Foreign & Commonwealth Office repatriation travel advice

Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.

Please visit this page to keep up to date with the Government's travel advice on returning to the UK, and to register for email alerts.

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How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

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Stay tuned for the latest updates

Rest assured; we will notify you as soon as we know if your holiday has been affected by email.

We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we'll email you to let you know as least 21 days before travel.

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Let's talk

If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646 or chat to us on SMS/Whatspp via Manage my booking.

~~For the latest information on Covid-19 you can check our FAQs here.~~

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Payment flexibility

Don't worry if you've missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you're unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

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We're flexible with your holiday plans

We understand that you may wish to change your holiday plans and we appreciate the need for flexibility.

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there.

~~Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.~~

I'm struggling to pay my balance

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You're holiday is going ahead as planned

If we haven't notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.

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Thank you for your patience and understanding

Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.

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We'll be in touch soon

To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we're able to ring you back. We will help everyone that wants to move their holiday.

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I returned early from holiday and have further questions?

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I am currently on holiday and I need to speak to someone